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SAY NO TO PAYPAL OR LOSE MONEY

 

We are a POWER SELLER at ebay & used paypal extensively as a method of accepting payments for the last 2 years with no issue but recently we found out how people could easily get ripped using paypal and paypal would not do anything to help you.  Here are the details of what has happened and because of the new twist today we are going to change the way we do business on the net

Here is what paypal said

"They'll put negative in sellers account & they will allow seller 30 days to ship the item. They don't do anything for 30 days". In the meanwhile there is no hold on seller account & they can still accept payments from other people and rob them blind.  During the 30 days the seller closes his bank account, shuts of the business and runs with all the money and amazingly paypal comes back with a response "SORRY WE CAN'T DO ANYTHING" and we apologize that you lost 1500 and if you don't want to use paypal that is fine too, we got a huge customer base."

This is what we get from using paypal.  No have totally stop using paypal to send payments.  As a seller paypal is great and we are primarily a seller but we want to let people know that when they are sending money through paypal it is not safe even though they claim it is.  Read the fine print is say they might not be able to recover all funds.  

We lost $1475 (payment was in the amount of $1575 and they refunded us $118 with a sorry email and no more support even though we are a premier business account and so called 24 hours support). 

Here is the copy of email from paypal

"Our investigation has revealed that the seller is at fault.   We are pleased to inform you that we were able to recover funds from
the sellers account.  Your account has been credited $118.48.  Please allow up to 5 days to see the adjustment on your account. 
This amount is the maximum we were able to recover."

So they are pleased by refunding $118.48 out of $1575.00.  We called them several times and talked to this and that but no results.  Someone using paypal suggested to go to the credit card merchant and ask for their help.  We did that and they said no problem we will fight because they indicated lot of people are having problems with paypal.  They even had specially people that handled paypal which was shocking to us.  So they stopped payment to paypal and in response paypal restricted our account so that we can't withdraw money form it (yes we can still accept money from people but not withdraw from account so everything goes in paypal account) and they charged our other credit card automatically.  In order to reinstate our account we need to go through lot of paperwork including an affidavit indicating that it is legal for paypal to withdraw any amount from our bank.  Now we locked payment of around 1000.00 plus the 1475.00 we initially lost and how much more we get in payments.

Now you decide if you want to use paypal or not.  

Please spread the word about paypal.  Email us if you have any questions.  If you want to add your paypal experience (nightmare) please let me know by sending an email at nopaypal@sumcomputers.com.  Any suggestion please email.  

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